strategy

Information Management is more than managing information…

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Today Dr Kate Andrews and I had the pleasure of delivering an information management strategy for a client. During the course of this engagement, a fair bit of research was required – the information management strategy was not a ‘normal’ information management strategy but needed to blend IT Governance, Information Management, and Knowledge Management analytical frameworks into a cohesive whole that became a program of work.

Overall, the result seems to have been pretty positive. Our lcient will be the best judge of that though of course.

As a fair bit of research was required, it was interesting to come across a number of resources. A fascinating blog devoted to the topic of information management was Patrick Cormier’s blog ‘Information Management Now‘. This is a great example of a blog simply using Google’s blogger to host the website. A pretty simple thing, but Patrick has some great content there on the specific topic of information management.

Patrick Cormier's blog

My favourite post on this blog is a simple post on integrated information management.

As I say, this was one resource that was quite helpful in preparing an information management strategy for our client.

Building an Intranet that Delivers

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This article was co-written with Belinda Thompson of BDO Kendalls. At the time of writing, Belinda was Senior Consultant in Intellectual Capital with BDO Kendalls in Brisbane, Australia. The article was published on CEO Online. Belinda’s passion is in the implementation of corporate intranets that achieve business value from the knowledge management initiatives intranets offer.

Belinda is now BDO’s National Knowledge and Information Manager.

This article presents six strategies for successful intranets.

Building an intranet that delivers
Six strategies for successful intranets

Introduction

Stay calm and serene with your intranetIn recent years, corporate intranets have moved from “nice to have” to “must have” status in virtually all industries. In many cases, they have evolved into information and knowledge sharing platforms that companies rely on to survive in a knowledge-driven economy. Designing, developing, and deploying an intranet that is highly valued by the organisation can be a challenge. Nevertheless, certain strategies, when carefully executed, can simplify this process.

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IT outsourcing – selecting the ‘best’ infrastructure model

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This article was published on CEO Online a month or two ago, and I did promise I would post it here eventually.  And as I am of course absolutely certain that there is a raft of readers out there who would like to see the full article on the basis of that promise (delusionment is a wonderful thing) I am posting the article here.

In order to keep us all sane, you will need to click through to see the full article.

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Two Steps to Ten Principles of Information Management

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I am currently working on developing an information management strategy for a client, and Steptwo’s James Robertson has a good article in his monthly ‘KM Column’ outlining ten principles of effective information management. 

By way of summary the ten principles are:

  1. recognise (and manage) complexity
  2. focus on adoption
  3. deliver tangible & visible benefits
  4. prioritise according to business needs
  5. take a journey of a thousand steps
  6. provide strong leadership
  7. mitigate risks
  8. communicate extensively
  9. aim to deliver a seamless user experience
  10. choose the first project very carefully

James really does know his stuff and the article is very much worth a read if you are interested in things information management.

Blogs, Wikis & RSS II

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I am back as a blogging evangelist, apparently.  Earlier in the year I was asked to present for Key Forums at a March conference in Sydney entitled Blogs, Wikis & RSS.  Unfortunately it was delayed due to several administrative difficulties, but it was rescheduled to late August. 

The new brochure has come out and you can find it here:  Blogs, Wikis & RSS. 

There are several good reasons to attend, mostly due to the current and future impact that blogs are having on internal organisational communication, as well as communication across the client divide.  Handily, the brochure outlines what Key Forums see as the key reasons to attend:

Key reasons to attend:

  1. Understand how blogs are used as an effective marketing and client communications tool
  2. Create and implement your organisations blogging strategy
    Change the way your stakeholders interact with you by providing RSS feeds and the option to express opinion through blogging
  3. Learn how blogs, wikis & RSS can broaden your marketing and communications mix
  4. Strengthen branding, CRM, collaboration and corporate communications
  5. Learn the legal implications of implementing such tools and how to be fully prepared

My session is at 4pm on the first day of the conference (so I’ll have to wake everybody up for that one) and the topic is ‘Implementing your online collaboration strategy’.  So the presentation will cover:

  • Creating a collaborative workplace/team
  • Who should be on it, manage it and run it?
  • Getting it started & encouraging use
  • Marketing the benefits to employees:
    • Increase productivity
    • Realise their potential in the workplace
  • Encouraging company-wide participation:
    • Strategies to bring ‘lurkers’ out of the shadows and into the discussion

So there you have it – blogging evangelism for beginners.  The conference seems to be aimed at, essentially, people who are aware of blogs but don’t know exactly what the impact will be on their business.