Data Quality Metrics and IT Governance

Micheal is presenting a workshop on Data Quality Metrics and IT Governance in Sydney on 13th April 2006 for Ark Group:

Data Quality Metrics and IT Governance

Registration: 9.00am
Workshop starts: 9.30am
Workshop ends: 12.30pm

About the workshop:

This workshop will examine the link between data quality metrics, and the delivery and monitoring of this information to the operational, executive, and board management levels of your firm. These tools and approaches will ensure measurable impact on data quality and improved corporate governance over the information under management by the organisation.

In this workshop, the relationship between the frameworks available for implementing data quality and the metrics for assessing levels of data quality will be explored, together with their application to your industry. Practical tools to report on data quality at various management levels will be examined and their strengths and weaknesses will be tested. The issues to consider in the design of the reporting process necessary to address the corporate governance requirements of the information management function will also be addressed, together with templates and tools for addressing these requirements.

About your workshop leader: Micheal Axelsen

Micheal is the Director of Information Systems Consulting within BDO Kendalls? Consulting Division. Micheal has extensive expertise in the evaluation and assessment of information system projects and information technology services for large businesses and government agencies in line with business strategies, goals, and objectives.

Micheal has had several articles published on information systems and business in his role as Chairman for the CPA Australia Information Technology & Management Centre of Excellence. Micheal is also co-author of research papers on information systems in association with the University of Queensland and Georgia State University.

Australian Accounting Review Supplement

The Australian Accounting Review (Supplement #37, November 2005) issue devoted to information technology/systems issues was released in November. I reproduce a small portion of the supplementary edition editorial (which was co-written by John Campbell, Shauna Kelly, and myself – but mostly John) below:

The traditional objective of accounting is to provide information about the pecuniary affairs of an organisation. While this is largely a historical activity that focuses on past performance, the information that accounting provides also forms a useful basis for future action. In this historical context, information technology is commonly viewed as providing a productivity-enhancing and cost-effective means of storing and monitoring transactions, standardising fundamental accounting operations and facilitating compliance and financial reporting obligations. Information technology has reduced the cost of these traditional accounting functions by facilitating the processing and monitoring of large amounts of information about organisational performance. Despite the accretion of these and other benefits to the profession in general, there still exists a degree of uncertainty about the role of accounting professionals in the selection, use and management of information technology in organisations.

The papers in this special Australian Accounting Review supplement address important aspects of information technology that are of relevance to accounting practitioners and researchers. The supplement has been commissioned by CPA Australia’s Centre of Excellence for Information Technology and Management.*

The call for papers for this special edition attracted a large number of high-quality submissions, making the final selection process difficult. All research papers were peer-reviewed and carefully scrutinised by the Centre of Excellence to ensure that those selected for publication reflect the diversity of information technology issues relevant to the profession. The papers that follow deal with a broad range of topics, from discussion and research on IT governance, the impact of IT on business models, electronic business evaluation and adoption, information systems audit and control, IT investment decision-making and strategic planning in government agencies.

You can access this online through CPA Australia, or sometimes authors will provide copies upon request.

Feature articles from the November 2005 edition of Australian Accounting Review (Supplement #37 only) include:

Editorial: information technology – impacts and implications for accounting
Editorial for edition 37 of the Australian Accounting Review information technology supplement.

IT governance – are boards and business executives interested onlookers or committed participants?
This paper looks at what has to be governed and what IT governance needs to encompass to be effective, examines some of the issues of current IT governance practices from boardroom and business perspectives.

IT investment practices in large Australian firms
This review explores the procedures used by large Australian firms during the four major decisionmaking stages of the IT investment cycle: planning, evaluation, implementation and postimplementation review.

The social dimension of business and IS/IT alignment: case studies of six public-sector organisations
This paper presents the results of a study of the social dimension of the alignment of business strategy with information systems and information technology.

The pervasiveness of information and communication technology: its effects on business models and implications for the accounting profession
This paper discusses the main challenge that confronts firms because of the continued development in information and communication technologies (ICT) is the reduction in information asymmetry as product markets become increasingly information driven.

Consideration of options from an entrepreneuria, technical and operational perspective – an e-business design framework approach
This paper draws upon the emergent knowledge of e-business, together with traditional strategy theory, and provide a simple framework for the evaluation of business models for e-business.

The effect of e-commerce adoption on small/medium enterprise industry structure, competitive advantage and long-term profitability
This paper seeks to evaluate the relationship between e-commerce adoption and long-term profitability in small/medium enterprises (SMEs).

Information systems audit and control issues for enterprise management systems: qualitative evidence
This paper presents the results of a study on how the introduction of such software creates a new set of information systems audit and control problems.

Supplement on information technology
This issue of Australian Accounting Review is accompanied by a special supplement dedicated to new research work on Information Technology and Management.

Enterprise resource planning systems – implications for managers and management
This paper analyses the implications of enterprise resource planning systems for organisations in general and for managers and professionals in particular.

Feel free to email me if you you need details – these articles can usually be purchased through CPA Australia if you are not a subscriber.

Welcome from Sunny PNG

It has been a long time between posts – this seems to be the downfall of most bloggers.

Some time ago I was asked by CPA Australia to present on the topic ‘Management Information Reporting, including the IT Aspects’ at the annual CPA Australia/CPA PNG joint conference in Port Moresby. I accepted despite the trepidation one gets when you know you’ll have a 10-week-old baby, as well as a fractious two-year old, to look after (or rather, that you will have to leave with your loving wife when you go overseas!).

This blog post is coming from PNG (Crowne Plaza Hotel). I am here with Jim Dickson (International Director CPA Australia), Professor Colin Clarke (Vice President CPA Australia), and Patrick Hoiberg (former ‘king poobah’ of the ICAA),

The conference started yesterday with an opening by Jim Dickson and a keynote address by Colin Clarke, and then my presentation (after morning tea, of course).

The reaction seems to have been very positive (the audience was very kind, all 600 of them!), and I enjoyed giving the speech although we ran out of time for questions at the end (I had planned on an hour and a quarter but I had not reckoned on the logistics of the situation – getting 600 people to their seats is no easy task so every session tends to start late). If I can coax Jim Dickson to give me some photos, I will post them online here (tends to brighten up a blog!).

The IT Governance guide has rated a mention or two along the way, and everyone who has seen it has been very impressed. Jan Barned tells me sales have probably gone into the 200s already, which is very impressive for a newly launched guide. I understand I have a launch luncheon to attend on 1st December in Melbourne – so that should be good.

When I have access to my web storage (when I get back to Brisbane on Sunday) I will post the presentation slides and the text of my speech as near as I can get it, and we’ll have that sorted then.

It’s been very energising in PNG, and it seems to have been worth it.

Out Now in Your Online Bookstore

CPA Australia has just released for purchase the IT & Management CoE’s publication, IT Governance: A Practical Guide for Company Directors and Corporate Executives. The co-authors were Chris Gillies and Marianne Broadbent of Gartner. I was a member of the steering committee for this publication, and it is in the end a document that we are all proud of.

In particular, Jan Barned – an unheralded contributor but the policy advisor for the IT & M Centre of Excellence – did a good job of keeping us all on track and making sure that it hit the deadlines on time. A mammoth effort to get it there and some very good lessons learned by Jan and for CPA Australia.

The publication is an excellent result, and of course you can buy it here for $A55 (and I know how much effort and time went into it, and it’s cheap at twice the price).

Chief Information Officers – The Glue That Binds

ZDNet have an article by Steve Ranger called ‘CIOs must bridge gap between business and tech’. The essential point of the article is that the role of CIO is not technical, it is about business strategy and implementing that in the technical sphere.

The CIO is responsible for the stewardship of technological resources within a defined architectural framework – and then implementing strategic direction (not technical implementation!) to achieve technological goals.

This echoes the discussion CPA Australia was having recently regarding information technology governance. Keep it simple for the board, and break up the tasks in terms a layman can understand: Keeping It Running, Plan It, Manage It, and Build it. At the end of the day, that’s all that’s involved in IT (it’s a lot more complex than that, technically, but business-wise – that’s all that matters.

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