Tag Clouds for fun and profit

We had our ITM CoE meeting on this immediate past Tuesday, where in a case of life imitating social media I got to meet Mick Leyden in-the-flesh, as it were, after meeting on Twitter. 

In the course of discussions around the table, one topic that came up – quite apart from the topic of, somehow, Viagra – was using tag clouds as a way of communicating the big issues to clients from interviews.  One of our members, Shauna, had thought of tag clouds for blogs, but not in the context of using it to show a client and reflect back what they have said.  I recently used the tag cloud, www.wordle.net, to demonstrate to a client what I’d gleaned from my one-on-one interviews with them. 

It was really helpful to just demonstrate what had been said.  Interestingly, the conclusions of priorities after three hours of analysis were just about the same as just running the text through the tag cloud generator.  But of course, less valid.

Anyhoo – if you want a way to brighten up the results of interviews, I would heartily recommend this as a new way to communicate the message.

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The age of fear

A Rostrum speech I prepared back in 2003.

Good afternoon chairman, members, and guests. “The Age of Fear”. It conjures up images of a dark, bleak future, where we live in perpetual terror, where an indiscriminate Death steals our souls. An age where fear rules our waking moments, and nightmares rule our sleeping ones. Since the event that has now become labelled as “9/11”, and closer to home and just as shocking, Bali, journalists have been quick to say that we live in The Age of Fear.

Do we really live in the age of fear? Must we consider our future dark and bleak? I think it is not as bleak as all that. Our times are no more troubled than those that have come before – in fact, should we have been born in almost any age in the past, we should have more cause for sheer terror than now in almost any aspect – our ability to conduct our lives in peace, to lead healthy lives, and to think freely. We should then reflect upon this, and consider whether we really do live in the Age of Fear by comparison.

During the Hundred Years War between France and England in the 14th and 15th centuries, it was said that some children’s great-great-great-grandfathers, and all their ancestors between, knew only war and not peace. War was a brutal thing, where you would be hacked at and left to die slowly on the field of battle. There were no POW’s – if you were left wounded on the battlefield, and your side lost, you were quickly put to death. Devices to kill and maim were fiendish – hot sand was poured onto the besiegers of towns and cities, where it lodged in the Knight’s armour and scalded upturned faces. While he was dancing around trying to dislodge the sand, he was cut down with arrows or bludgeoned to death with whatever was handy.

You could hardly blame the besiegers, though, for the much-vaunted “code of chivalry” entitled any besieger to rape, pillage and put to death the inhabitants of any town that did not open its gates to the besiegers.

More recently, Coventry was devastated during World War 2, with the Blitz in full swing. During the first night of the Blitz in London, 2000 people died. And those that didn’t had to endure the next eight months of the blitz. Certainly to be alive in any of these times was to live in fear of other nations’ bellicosity. Today we have some of these fears, but they are today more the exception rather than the rule.

Medically, as well, we have far less to fear. Until the end of the Renaissance, “doctors” had endured extensive testing, examination, and schooling in the science of healing. That which they studied was ancient, revered, and complete bollocks. Their medicine dated back to the ancient Greeks and Romans. All medicine was based upon the theory of humours, which said the body was made up of four humours, and when they were out of balance, the body needed to be recalibrated through a good bit of blood-letting, sweating, or purgatives. Not surprisingly, the cure was often worse than the disease, and physicians were not popular people.

During the times of the Black Plague, when over a third of Europe died, medicine was powerless to help. The theory of humours said that you daren’t bathe, as that would open the pores on your skin and all your humour would leak out, and the plague would leak in.

The most popular theory for the reasons behind the black plague was that the Jews were in league with Satan and were planning on taking over the world. The fact that the Jews were dying in equal numbers did not appear to rate a mention and so, since they couldn’t find Satan, the great unwashed rose up in great numbers and promptly slew any Jews they could find. Of course the great unwashed continued to die in great numbers. Perhaps they should have looked to the filth, muck and completely unhygienic conditions in which they lived for the cause and gotten a broom and a bar of soap instead.

Now, up until the end of the 19th century or so, the general rule was that people with the longest lifespans were women whose husbands died in the many wars. And those with the shortest lifespans were women whose husbands continued to live. Yes, death in childbirth was pretty much the number one cause of death in adult females, but we know it doesn’t happen this way anymore, so when facing sudden death is important to have resources like wrongful death attorney New York to get help with this. Complete ignorance of the process, and a prevailing view that it was a “woman’s business” and that death in childbirth was punishment for Eve’s carryings on in the Garden of Eden, tended to result in a low batting average for this most natural of processes.

A boil today could mean a death-shroud tomorrow – and this was the case until fairly recent times. Medically, then, it is fairly clear that our forebears lived in a time of abject terror.

As for freedom of thought, well, there really hasn’t been any of note until recent times. If you disagreed with the ruling classes, then you were pretty likely to die in a very nasty way. Witches – usually illiterate old women with a penchant for boiling toads and turning them into a nice curry – were slaughtered in their thousands if they admitted to being witches after days of torture. Of course, if they didn’t admit to being witches after days of torture, they obviously were witches and were put to death immediately.

In 1819, citizens of England protested that they wanted England to return to freedom of speech and representation in Parliament. In response to such dangerous ideas, cavalry charged the assembled men, women and children and killed eleven, and wounded hundreds.

Closer to home, racial intolerance and prejudice could be disastrous. In 1880, in Kingsborough – on the North Queensland goldfields near Chillagoe, 57 Chinese miners were killed with picks, shovels and spears by white miners because of accusations of claim-jumping. Not really speaking English probably didn’t help their defence.

So, whether you were a witch in the middle ages, a citizen of England in the 19th century, or a Chinese miner on the Australian goldfields, you could be guaranteed of at least one thing: you were very right to be afraid, very, very afraid.

So now in conclusion, let us reflect. There is now far more peace now than there ever has been in the world, and you are far less likely to die in war or from acts of terror than your forebears were. Medically, too, we are without equal throughout the ages. Diseases of yesterday that would kill and maim for life are today often less than inconveniences. Our chances of catching some disgusting skin disease and dying are far less than those of our forebears. Finally, we must trust and hope that in today’s environment, acts of barbarity as payment for being different or for expressing ideas and thoughts that do not conform with the mainstream are rarer than in the past.

So we should contrast the age in which we live with the ages of those that have gone before. No doubt there are times when our future seems dark and bleak, but we still have a bright beacon of hope ahead of us. Our forebears truly have lived in the Age of Fear. By comparison, we do not.

Credit where credit is due

A couple of weeks ago I decided to reformat my home PC – it now gets only occasional family use, but it had had a lot of use, and things were starting to go awry.  The machine itself – a Dell Dimension 8300 purchased new in 2004 – is still going strong, although it has had a failed hard drive and a failed powersupply over the years.  I seem to recall that the hard drive went one month out of the 12 month warranty – dang. 

Anyway – I went looking for the original CDs that came with the machine.  Like many people, either the machine never came with the cds in the first place, or I have filed the CDs away in a spectacularly useless spot.

I borrowed an XP Home CD from a friend (I’m licensed, right?), installed it, but then my key wouldn’t work.  No problem – I’ll work around that – it must be possible, right?

No work-around could be found that would work, so 30 days in Windows got really antsy about not being activated, and shut itself down.  Worried about my files, I put another copy of the OS on there so I could access my files – but knew that that would give problems in 30 days.

So – I called Dell.  After 20 minutes on the phone, and being transferred from tech support to customer care to tech support to customer care, I was able to order the CDs that originally came with the machine.  At no cost, delivered to me.  Having expected to have to pay, I was a bit surprised by that.

The CDs came today, three days after I ordered them.  The bouncing around between departments wasn’t too good, but I spent virtually no time on hold so that made up for it.Credit where credit is due – Dell came through. 

The hidden danger of Facebook stalking…

One danger I didn’t mention for social networking in my recent articles is that us humble accountants at home quickly become aware of where our friends and former colleagues have gone tripping around around the world  – Facebook currently tells me I have a friend who’s moved from Australia to London to Singapore to England to Germany to England in the past six months, another who has ‘done’ Hong Kong, London & Morocco in the past week, another who is in Singapore, and another who spent the weekend in Vegas and is now going to Niagara Falls. 

Meanwhile I went to the shops to buy bread & milk…

Where I work – my office

The CPA Australia Information Technology and Management Centre of Excellence is currently sponsoring research into Telework – which is essentially telecommuting.  One of the things that people frequently don’t realise is that, as an employer, when they have staff working from home there is some element of responsibility for the environment of work in which that person is working.

As a little bit of fun, Jan Barned (the CoE’s policy advisor) and I swapped photos of offices.  Although I won’t publish Jan’s photo here, she essentially has a purpose-built arrangement for the office, and it looks very usable.

I’ve also invested some time (and expense) into setting my office up to be comfortable for when I work from home. Although it is a converted bedroom, it’s functional, spacious, light and airy, and has mostly everything I need (in particular, I can make a coffee pretty darn quickly, which is paramount).

I give you, the avid reader, my office in all its glory:

Please note that I am not saying that this is best practice for someone setting up their office.  Those cd racks look like they could fall any minute, and my boomerang on the top of the bookshelf constantly threatens to do its job and brain me (that’s a memento from an international conference I attended for Horwath in 2001 – and of course it was held in of all places, Sydney!).

See my qualifications on the wall? Someone should – CPA Australia qualification and my degree, and it the other wall I set a mural wallpaper I got online so the office can look  beautiful as well.  The President’s award, though, is not being treated well – after four years it is still in the toast-rack on top of my desk.

Out to the pool – I did say it was light and airy.  The pool filter can turn on at inopportune times though.

It looks even more spacious from the pool.

That Hewlett Packard L7500 printer sure uses a lot of ink.  Expensive ink.

Everything at my fingertips in my office/manroom.

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