Data Quality Metrics and IT Governance

Before Easter I facilitated a workshop on Data Quality Metrics and IT Governance for Ark Group.  The handout and introduction to the topic is attached here:  Data Quality Metrics and IT Governance. 

There is a companion workbook to this workshop.  The biggest comment I can make is that data quality requires an investment and it’s not something you can wake up and do the next morning – you have to walk before you can run (hence, the plethora of maturity and capability models such as those promoted by ISACA (COBIT).

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