Before Easter I facilitated a workshop on Data Quality Metrics and IT Governance for Ark Group. The handout and introduction to the topic is attached here: Data Quality Metrics and IT Governance.Â
There is a companion workbook to this workshop. The biggest comment I can make is that data quality requires an investment and it’s not something you can wake up and do the next morning – you have to walk before you can run (hence, the plethora of maturity and capability models such as those promoted by ISACA (COBIT).